Thanks for shopping at SKIN-LABS .
If you are not entirely satisfied with your purchase, we're here to help, but if for any reason you do need to return something to us, we’ve made it as simple as possible.
Try our online Returns Form.https://app.site123.com/returns-form?w=3515739&disableCache=5735202Returns
You have 14 days to return an item from the date you received it.
To be eligible for a return, your item must be unopened, unused and in the same condition that you received it and the item must be in the original packaging.
Please make sure you obtain a Proof of Postage when you return the goods to us. You should retain your Proof of Postage in order to provide proof to us that you have returned the goods, in the unlikely event that we do not receive the returned parcel. We cannot accept liability for returned goods lost in transit. You will be notified by email once your returns have been received and processed.
Once your return item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, then your refund will be processed and the credit will automatically be applied to the original method of payment, within 15 working days.
There will be no charges for return
All original shipping charges are non-refundable
You are responsible for all the charges of the return shipping
137 North Approach